
Small Batch Skincare - $1.2M sold DTC in 12 months
Solo founder, $346k ad spend, 29% MER, no marketing agency.
How it worked
- Body scrub sales stuck under 20k/mo, then product was positioned into a sensitive skin regimen
- Founder used insights from her personal journey to create 2 products to do everything needed (birth doula with sensitive skin)

- Solution provided great results, got attention of local celebrities
- Lean creative machine: exchanged product for authentic video testimonials + UGC
- Launched viral video testimonial montages + UGC ads, minimum viable funnel
- Direct to product page


- Validated offer, engaged with top customers to refine market message resonance
- To increase conversion, created dynamic, comprehensive guides and blogs based on current trends


- To snowball returning customers and promote sustainable changes, encouraged subscriptions and setup email flows, newsletters, and content pieces to educate and inspire healthy living
- Pre/postnatal skin tips, gift guides, and rituals, based around the brand philosophy and products



- Founder is positioned as the role model / spokesperson
- Additional birth doulas hired for customer service



- As the brand community grows, founder gains further credibility, and unpaid endorsements come in
- Customers align and adopt the philosophies and habits over time, testimonials flow in

